Kenmore refrigerator will not dispense ice. If the flapper opens and closes it could be a couple of things that you might need to look at. You will need to use a Meter to test for power and continuity also a another person is recommended.
First lets check to make sure that the auger motor is getting 115 volts. Next the Back wall behind the Ice maker bucket to give access the the auger motor. Next you will remove the terminals going to the auger motor and insert your meter leads into them, This will allow you to read the 115v going to the motor.
Here is were it helps to have another person help. Have one person press the refrigerator door switch and put a glass against the ice dispenser lever. While the other person makes sure the meter leads are inserted into the terminals going to the auger motor. You should get 115v. If you read 115v and the motor is not working then you have a defective auger motor. If you do not get the 115v there is another problem.
The next thing you should try would be your Dispenser Module.
Unfortunately the manufacture no longer has this part available. But I looked on Ebay and some people have it for sale. Before you buy it there are some things to check first. Look or a small switch that connects to the dispenser lever, this is called a micro switch. Use your continuity checker on your meter to see if this switch is good are not.
Most time this switch goes bad because people fill there glass with soda or sweet tea before they dispense ice, The ice going into the glass causes the beverage to splash up and gum up the switch to the dispensing lever. Note: always get your ice first then the beverage, saves a lot on maintenance in the long run. If you find that the switch is defective all you have to do is replace the switch.
Above is the most common problems with no Ice dispensing.
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